Langstack

Insurance

Better decisions across your insurance business

Connect your systems, data, and insurance expertise. Build your own applications, AI models, and agents for underwriting, claims, and customer relationships. Choose your infrastructure and keep your data under your control.

A car travelling along a winding coastal road, an everyday risk and journey that insurance protects.

Companies we’ve helped

  • Coloplast
  • Lokal Forsikring
  • 3
  • SK Energi
  • Mindshare
  • Energi Fyn
  • Røde Kors
  • OK
  • Telenor
  • Envafors
  • Frederikshavn Forsyning
  • Vestforsyning
  • Andel Energi
  • APC Forsikringsmæglere
  • Bonnier
  • Cognito · Bording Group
  • CA a-kasse
  • Call me
  • Egmont
  • Falck
  • Læger uden Grænser
  • Modstrøm
  • Roskilde Kommune
  • SEAS-NVE
  • Storm Group
  • Goodwin Company
  • Verisure
  • Visma e-conomic
  • Dantaxi
  • Proactiv

Put intelligence to work across insurance

Sales & onboarding

Qualify enquiries and create personal offer pages. Connect advisers and brokers to consent, policy setup, and the customer’s next step.

Underwriting support

Combine submissions, risk data, and underwriting guidelines. Compare risks with your risk appetite and segment loss ratios to support underwriter decisions.

Claims & case handling

Connect incident reports, photographs, and policy terms. Coordinate assessors and flag missing information or potential claims leakage for review.

Policyholder service

Give policyholders and authorised representatives a portal for policies, requests, and powers of attorney. Connect self-service to advisers with customer context.

Retention & renewals

Identify renewal and retention opportunities from service feedback and changing needs. Guide relevant conversations and track whether the customer experience improves.

Portfolio intelligence & planning

Track combined ratio through loss and expense ratios. Compare portfolio performance, exposure, and reinsurance scenarios using premiums, claims, and costs.

Your intelligent insurance stack

Bring policies, claims, customer history, and risk data into a shared context. Use it to guide underwriting, coordinate claims handling, and act on renewal opportunities.

A connected journey at Lokal Forsikring

From first contact to customer, sales and consent became one connected process.

Consent built into the customer journey

Langstack connected enquiries, onboarding, and F&P EDI consent for policy termination and claims history in one workflow. Personalised, mobile-friendly interfaces made it easier for customers to complete each step.

Read the customer story

Applying AI to insurance workflows

What can AI document automation do for an insurer?

It can classify incoming documents, extract relevant information, check completeness, and connect the result to a policy, customer, or claim. Define which steps may proceed automatically and which need an adviser, claims handler, or underwriter to review them.

Explore document and case automation
Is claims automation the same as automating claims decisions?

No. You can automate intake, document checks, assessor coordination, and status communication while retaining human responsibility for decisions. The permitted actions and review points depend on the workflow and the insurer's policies.

What insurance work has Langstack delivered?

At Lokal Forsikring, a connected sales and consent journey automated 90% of manual work across the sales process. That result concerns sales from first contact to customer, not claims handling or underwriting.

Read the Lokal Forsikring story

A security foundation for insurance

Zero Trust makes access explicit, limited and subject to reassessment. Langstack’s identity and networking controls provide a foundation for applying these principles to applications, models and agents.

Explore Security
Explicit verification
Verify identities and authorize access to each resource. Reassess access as context and security signals change.
Least-privilege access
Grant users, workloads and agents only the access their task requires. An agent’s decision to use a tool does not itself grant permission.
Assume breach
Design for the possibility that a workload or identity is compromised. Isolate workloads, limit lateral access, and monitor activity to help contain the impact.

“With Langstack, sales, customer data, and consent work as one connected process. That means less manual work for our team and a simpler journey for our customers.”

Claes-Jan WolffCIO, Lokal Forsikring
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