Retail
Connect customer demand, commerce, and retail operations
Bring customers, products, inventory, and orders into one connected environment. Build your own applications, AI models, and agents to grow customer value, improve availability, and protect margins across stores and ecommerce. Run them on infrastructure you control.
Companies we’ve helped
- Coloplast
- Lokal Forsikring
- 3
- SK Energi
- Mindshare
- Energi Fyn
- Røde Kors
- OK
- Telenor
- Envafors
- Frederikshavn Forsyning
- Vestforsyning
- Andel Energi
- APC Forsikringsmæglere
- Bonnier
- Cognito · Bording Group
- CA a-kasse
- Call me
- Egmont
- Falck
- Læger uden Grænser
- Modstrøm
- Roskilde Kommune
- SEAS-NVE
- Storm Group
- Goodwin Company
- Verisure
- Visma e-conomic
- Dantaxi
- Proactiv
Put intelligence to work across retail
Customer experience & service
Connect purchases, conversations, and product knowledge. Help store teams, contact centres, and digital assistants resolve enquiries, explain products, and coordinate returns.
Personalisation & loyalty
Use shopping behaviour, preferences, and repeat purchases to identify relevant offers. Build customer value within consent and contact policies across channels.
Demand & inventory planning
Forecast demand by product and location using sales, seasonality, and promotions. Plan replenishment and transfers to improve availability without excess stock.
Pricing & promotions
Compare pricing, promotion, and markdown scenarios against demand, stock, and margin. Help teams choose actions and assess their impact across channels.
Orders, fulfilment & returns
Connect orders, stock, and delivery commitments across stores and warehouses. Coordinate click-and-collect, resolve exceptions, and use return insights in planning.
Store operations & workforce
Plan staffing and tasks around demand and store priorities. Give colleagues current product guidance and connect local issues to teams that can act.
Your intelligent retail stack
Connect knowledge across POS, ecommerce, CRM, ERP, and warehouse systems. Build your own applications, AI models, and agents to coordinate customer experiences, commercial decisions, and fulfilment.
Langstack
Applications & agents
Order fulfilment
AI models
Language & text
Optimisation
Retail knowledge
Customers & loyalty
Orders & returns
Campaigns & channels
Dedicated clusters
Compute
Web
File storage- Grow customer value
- Improve availability
- Protect gross margin
Reduce excess stock
Understanding the customer journey at Proactiv
Proactiv brought marketing and ecommerce interactions together to understand which channels and messages helped convert visitors into customers.
Better decisions about audiences and channels
Langstack brought website interactions and marketing activity into a shared view of the customer journey. Proactiv could use insights about audiences, messages, and timing to guide conversion improvements across its ecommerce and marketing channels.
Read the customer storyA security foundation for retail
Zero Trust makes access explicit, limited and subject to reassessment. Langstack’s identity and networking controls provide a foundation for applying these principles to applications, models and agents.
Explore Security- Explicit verification
- Verify identities and authorize access to each resource. Reassess access as context and security signals change.
- Least-privilege access
- Grant users, workloads and agents only the access their task requires. An agent’s decision to use a tool does not itself grant permission.
- Assume breach
- Design for the possibility that a workload or identity is compromised. Isolate workloads, limit lateral access, and monitor activity to help contain the impact.
Start with the retail challenge that matters most
Bring your commercial, customer, operations, and IT teams together around a specific opportunity. We help you build a working solution on your infrastructure and under your control.