Retail
Connect customer demand, commerce, and retail operations
Bring customers, products, inventory, and orders into one connected environment. Build your own applications, AI models, and agents to grow customer value, improve availability, and protect margins across stores and ecommerce. Run them on infrastructure you control.
Companies we’ve helped
- Coloplast
- Lokal Forsikring
- 3
- SK Energi
- Mindshare
- Energi Fyn
- Røde Kors
- OK
- Telenor
- Envafors
- Frederikshavn Forsyning
- Vestforsyning
- Andel Energi
- APC Forsikringsmæglere
- Bonnier
- Cognito · Bording Group
- CA a-kasse
- Call me
- Egmont
- Falck
- Læger uden Grænser
- Modstrøm
- Roskilde Kommune
- SEAS-NVE
- Storm Group
- Goodwin Company
- Verisure
- Visma e-conomic
- Dantaxi
- Proactiv
Put intelligence to work across retail
Customer experience & service
Bring purchases, conversations, and product knowledge into one context. Help store teams, contact centres, and digital assistants resolve enquiries, explain products, and coordinate returns.
Personalisation & loyalty
Understand shopping behaviour, preferences, and repeat purchases across channels. Identify relevant offers and next actions that build customer value within your consent and contact policies.
Demand & inventory planning
Forecast demand by product and location using sales, seasonality, and promotions. Plan replenishment and stock transfers to improve availability without tying up excess inventory.
Pricing & promotions
Compare pricing, promotion, and markdown scenarios against demand, stock, and margin. Help commercial teams choose actions and assess their impact across products and channels.
Orders, fulfilment & returns
Connect orders, available stock, and delivery commitments across stores and warehouses. Coordinate click-and-collect, resolve fulfilment exceptions, and carry return insights into planning.
Store operations & workforce
Plan staffing and tasks around demand and store priorities. Give colleagues current product information and procedures, and share local issues with the teams that can act.
Your intelligent retail stack
Connect knowledge across POS, ecommerce, CRM, ERP, and warehouse systems. Build your own applications, AI models, and agents to coordinate customer experiences, commercial decisions, and fulfilment.
Langstack
Applications & agents
Order fulfilment
AI models
Language & text
Optimisation
Retail knowledge
Customers & loyalty
Orders & returns
Campaigns & channels
Dedicated clusters
Compute
Web
File storage- Grow customer value
- Improve availability
- Protect gross margin
Reduce excess stock
Understanding the customer journey at Proactiv
Proactiv brought marketing and ecommerce interactions together to understand which channels and messages helped convert visitors into customers.
From digital interactions to customer insight
- Collected and consolidated website interaction data
- Connected customer journeys across marketing and ecommerce channels
- Used audience, message, and timing insights to inform conversion improvements
A security foundation for retail
Zero Trust makes access explicit, limited and subject to reassessment. Langstack’s identity and networking controls provide a foundation for applying these principles to applications, models and agents.
Explore Security- Explicit verification
- Verify identities and authorize access to each resource. Reassess access as context and security signals change.
- Least-privilege access
- Grant users, workloads and agents only the access their task requires. An agent’s decision to use a tool does not itself grant permission.
- Assume breach
- Design for the possibility that a workload or identity is compromised. Isolate workloads, limit lateral access, and monitor activity to help contain the impact.
Start with the retail challenge that matters most
Bring your commercial, customer, operations, and IT teams together around a specific opportunity. We help you build a working solution on your infrastructure and under your control.